Privacy Policy
Privacy Policy
All services provided in our store and associated with the COANDMI brand are owned and operated by our company.
Our company may collect personal data for various purposes. Below, we describe how and why personal data is collected, and how it is protected.
When filling out membership forms or various surveys on our store, members provide personal information such as name, surname, company details, phone number, address, or email. These personal details are collected by our store as part of the nature of the business.
From time to time, our company may send campaign information, details about new products, or promotional offers to customers and members. Members can choose whether to receive such information during registration, or they can modify this preference later in the account settings after logging in, or by following the link provided in the informational message they receive.
Personal information transmitted to our store electronically during the confirmation process through the store or email will not be disclosed to third parties outside the purposes and scope determined by our "User Agreement."
To identify system issues and quickly resolve any issues or disputes related to the services provided, our company may record and use the IP addresses of members. These IP addresses may also be used to define users generally and gather demographic information.
Our company may use the requested information either directly or in collaboration with partners for marketing purposes outside the scope of the "User Agreement." Personal data may also be used for statistical evaluations, database creation, and market research without revealing the identity of members.
We are committed to keeping confidential information secure, considering it a confidentiality obligation. We take all necessary measures to prevent any part of the confidential information from entering the public domain, unauthorized use, or disclosure to third parties.
Credit Card Security
Our company prioritizes the security of credit cardholders shopping on our site. Credit card information is never stored in our system.
When entering a transaction, ensure the site is secure by checking for a lock icon or key at the bottom of your browser. This indicates that you are on a secure page, and all your information will be encrypted. These details are used only during the transaction process, as per your instructions. The credit card information is encrypted and sent to the relevant bank via 128-bit SSL (Secure Sockets Layer) protocol for verification. If the card is confirmed as valid, the transaction proceeds. Since we do not view or store any card information, third parties cannot access it under any conditions.
Mail-Order Credit Card Security
Credit card information sent via mail order will be kept confidential by our company. Such information is retained for up to 60 days to address any disputes that may arise and is then destroyed. If there is any unauthorized charge, the cardholder may dispute it with the bank.
Third-Party Websites and Applications
Our store may link to third-party websites. We are not responsible for the privacy practices or content of these sites. The privacy principles outlined in this policy only apply to our store and do not extend to third-party websites.
Exceptions
Our company may disclose user information to third parties in the following limited situations:
- To comply with legal requirements imposed by authorities.
- To fulfill obligations under the "Membership Agreement" and other agreements.
- If requested by administrative or judicial authorities in the course of an investigation.
- If necessary to protect the rights or security of users.
Email Security
When sending emails to our customer service regarding an order, do not include credit card numbers or passwords, as emails may be visible to third parties. We cannot guarantee the security of information transmitted through email.
Cookies
Our company may use cookies to collect information about user interactions on our website. These cookies store preferences and assist with site navigation. They do not collect personal information or data.
Users can adjust their browser settings to block cookies or to receive a notification when cookies are sent.
Our company reserves the right to modify this privacy policy by publishing updates on the site or sending notifications to users.
If you have any questions or suggestions regarding our privacy policy, please contact us at the email address provided below:
Company Name: COANDMI STUDIO
Email: info@coandmistudio.com