Frequently Asked Questions (FAQ)

1. When will my order be shipped?

Your order will be prepared and shipped within 3 business days. Delivery times vary by region:

• Europe: Estimated delivery time is 7-10 business days.
• United States: Estimated delivery time is 5-8 business days.
• Asia: Estimated delivery time is 8-12 business days.

You will receive tracking updates at every stage of the shipment.

2. Will I have to pay extra taxes or customs fees?

• Europe: All taxes and shipping costs are included in the price. You will not be charged any additional customs fees.
• United States & Asia: Depending on your country's customs regulations, additional duties may apply. Please check with local authorities for details.

3. Returns & Exchanges

If you are not satisfied with your purchase, you can request a return by contacting us at info@coandmistudio.com.

• Items must be unused and undamaged to be eligible for a full refund.
• Returns must be requested within 14 business days of receiving your order.
• Further instructions will be provided upon your request.

For any other inquiries, feel free to reach out to our customer support team.